Terms & Conditions

Does not include

• Monitor picture tube
• Support on Software Application Packages
• Hard disk drive media
• Printer head, ribbons, cartridges, knob
• Any physical breakdowns due to operator’s negligence
• Any failure due to power failure, fire, short-circuits, earth leakage.
• All add-ons Viz.Anti-virus cards, Cd-rom lenses, sound cards, speakers,fax-modem units, backup devices, Lan cards.
• All kinds of power devices such as Spike guards, Stabilizers, Ups system, CVT’s etc.
• Replacement of faulty spares will be provided subjected to viability.(Transportation cost has to be borne by party as per actual)

Non – Comprehensive AMC Terms

• Contract is non-transferable.
• Contract will be for 12 months on site.
• Three Preventive Maintenance will be provided during contract.
• The calls will be attended within 24 hours from lodging complaints.
• Full amount has to be paid in advance at time of renewal.
• The complaints will be attended from 10.30 a.m. to 7.30.p.m. except Sundays, bank holidays, public holidays.
• In case the problem is not solved at site the party has to bear the cost of transportation & duties (if applicable).
• The above said contract DOES NOT INCLUDE any spares.
• Replacement of faulty spares will be provided subjected to viability.